Privacy Policy

This Privacy Policy explains how Willow Bend Academy (“we”, “our”, “the Academy”) collects, uses, stores, and protects personal information obtained through our Website. By using this Website, you acknowledge that you have read and understood the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information — such as name, email address, phone number, or any information voluntarily submitted through contact forms, requests, or enrollment inquiries.
  • Student Information — information submitted by families regarding academic history, interests, or application data when requesting details about school programs.
  • Browsing Information — including IP address, browser type, device information, pages visited, time spent on pages, and general interaction with the Website.
  • Cookies and Tracking Data — small data files used to improve functionality and understand how users interact with our Website.

2. How We Use Collected Information

Willow Bend Academy uses the information we collect only for legitimate educational, administrative, or communication purposes. This includes:

  • Responding to inquiries submitted through forms.
  • Providing information about academic programs or admissions.
  • Improving Website functionality and user experience.
  • Monitoring Website performance and security.
  • Sending updates or requested materials to families and prospective students.

We do not sell, rent, or trade personal information to third parties under any circumstances.

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, alteration, or disclosure. These measures include secure servers, encrypted communication channels where applicable, and strict internal access controls.

While we strive to protect all data, no method of internet transmission is entirely secure. Users submit information at their own discretion.

4. Sharing Information with Third Parties

We do not share personal information with external organizations except in the following cases:

  • Service Providers — trusted partners who help maintain the Website, analytics tools, or communication systems. These providers are obligated to protect data.
  • Legal Requirements — if required by law, court order, or regulatory action.
  • School Operations — when information must be shared internally to respond to inquiries or support administrative processes.

We do not share student-related information without explicit permission from parents or guardians.

5. Use of Cookies

Our Website uses essential, functional, and analytic cookies to ensure proper operation and improve browsing experience. Details regarding cookie usage are provided in our Cookies Policy. By continuing to use the Website, you consent to our use of cookies.

6. Links to External Websites

The Website may include links to external resources for informational purposes. Willow Bend Academy is not responsible for the privacy practices, security, or content of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

7. Children’s Privacy

Willow Bend Academy may receive information from parents or guardians concerning children when processing inquiries or evaluating applicants. We do not knowingly collect personal information directly from children under 13 without parental consent.

Parents or legal guardians may contact us at any time to request access, correction, or deletion of their child’s information.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your information where legally permissible.
  • Restrict or object to certain data processing activities.
  • Withdraw consent for non-essential data collection (e.g., analytics cookies).

To exercise any of these rights, please contact us through our official channels listed below.

9. Data Retention

Personal data submitted through the Website is retained only as long as necessary for the purposes described in this policy—such as responding to inquiries, processing applications, or fulfilling administrative functions.

Browsing and analytics data may be retained for a limited time to support performance and security improvements.

10. International Users

Willow Bend Academy welcomes international students and families. However, by accessing our Website from outside the United States, you acknowledge that your information may be processed and stored in the U.S., where data protection standards may differ from those in your region.

11. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website features. Any updates will be posted on this page with an updated revision date. Continued use of the Website indicates acceptance of these changes.

12. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us using the information provided in the footer of this Website or through our official contact form.